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ProServ ITInformation Technologies
Support

Support Portal

Get technical support, request site visits, submit warranty claims and track your tickets.

Submit Support Ticket

Log a technical issue or request.

Remote Support

Get remote assistance from our technicians.

Request Site Visit

Schedule an on-site technician visit.

Warranty Request

Submit a warranty claim for a product.

Submit a Support Ticket

Frequently Asked Questions

What are your support hours?

Our helpdesk is available during business hours, with emergency support options for managed IT clients.

Do you offer remote support?

Yes, our technicians can provide secure remote assistance for supported environments.

How do I claim warranty on a product?

Submit a support ticket with your product details and proof of purchase, and our team will assist you.

Can I request an on-site visit?

Yes, site visits can be arranged across Namibia. Contact us to schedule a visit.